What Is A Secret Church Shopper

91% of people who visited your church last year decided they’re not coming back. Let us tell you why.

Get a first-person perspective on what it’s really like for a first time visitor attending your church. The “Secret Church Shopper” sends an expert to investigate your church, looking at it objectively from a newcomer’s point of view. We evaluate your church from the curb to the chair – looking at information, signage, sermon series, worship experience, general environment and much more. This provides valuable insight into potential blind spots, as well as objective feedback about your church experience, and can also help close the “back door” to improve both member and visitor retention.

Imagine how much insight you could gain from an expert evaluation of your church from top to bottom without anyone knowing it… That’s what the secret shopper is all about.

Wall Street Journal article

CBS TV Spot

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